Privacy Policy

What we collect and how we protect your information

Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website. We will not pass you information onto any third parties

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 08/09/2021.

What we collect
We may collect the following information:

  • Your name and address
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • Information we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
  • We may use the information to customise the website according to your interests.

How do I get a copy of my data?
Please use our contact form to request with our support team a copy of any data we may have store for you.

How can I delete my account/data?
To delete any data we have stored about you, just login to your account, then go to "My Theory" > "My Account" > "Delete my account". This will remove all data we have stored about you. You can also use our contact form to request with our support team. Please note data cannot be recovered once this is process has been carried out.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.